FAQ

The exchange is processed instantly in automatic mode. However, there can occasionally be delays, for example, on the side of Privat24. In any case, if a delay occurs, please contact the operator.

No, registration is not mandatory.

However, registering on the website will allow you to take full advantage of the benefits for regular customers, such as:

• partner program
• personal account with a list of all transactions

We support a variety of payment methods. You can view all available payment options on the payment page.

Once an exchange transaction is completed, it cannot be canceled. Please make sure all details are correct before confirming the transaction.

Yes, we prioritize the security of your data. All personal and financial information is encrypted and stored securely to protect against unauthorized access.

You can track the status of your transaction in your personal account. If you are not registered, you can contact our support team for assistance.

If there is a delay, we will investigate the issue and inform you as soon as possible. In most cases, delays are caused by external systems, and we will assist you in resolving the issue promptly.